As a complainant, when you have lodged a grievance or raised an issue with your employer, we may be contacted to start an investigation. If this happens, your employer may give us relevant information to help us prepare our investigation. Information may include workplace policies and any notes taken at the time you made your complaint.
We are independent investigators, which means that we don’t take sides during an investigation. Nor do we have any prior opinions or conclusions about the issue. It means that you can be confident that the investigation will be thorough and fair.
When we are ready to investigate, we will contact you by letter to let you know the investigation is about to start and ask you to attend an interview with us. Usually, we seek to interview you in person. However, occasionally, if you’re in a regional area or subject to COVID-19 restrictions, we may conduct interviews by video conference or phone.
At our interview with you, we will ask you questions to:
It’s vital that you understand:
Contact us for more information about what to expect